Claims Process
Been in an auto accident? We guide you through every step of the insurance claims process so you can focus on healing.
We Guide You Through the Claims Process
If you were injured in a car accident or at work, navigating insurance can feel overwhelming. The claims process is often confusing and time consuming, and many people worry about the cost of care when they're not sure what their insurance will cover.
Chiropractic care is one of the most effective ways to treat auto accident and work-related injuries. It reduces inflammation, relieves pain, restores mobility, and supports a faster recovery. At Gentle Care we offer advanced diagnostic imaging to accurately identify the source of your symptoms. We refer out for MRI evaluation when needed. We'll review your imaging with you, making sure no details are missed.
You should never have to delay treatment because you are unsure about insurance. We can help guide you through the entire process — documenting your injuries, providing attorney and doctor referral recommendations, outlining treatment plans, and working directly with attorneys and insurance adjusters. With proper support, patients are able to focus on recovery with little or no out-of-pocket cost.
How a Chiropractor Helps After an Injury
Choosing Gentle Care Chiropractic after an auto or work-related injury is one of the most effective steps you can take toward recovery. You receive targeted treatment to help you heal faster, and qualified expertise to guide you through the complexities of dealing with your insurance claim.
Your care begins with a review of your accident and a thorough evaluation, which may include X-ray or an MRI referral. We create a personalized treatment plan based on your needs, injuries, and goals. When needed, we will refer you to trusted specialists.
How Gentle Care Helps With Your Claim
Insurance paperwork can be overwhelming, but you don't have to handle it alone. Our team helps you in several important ways:
Complete Medical Documentation
Accurate records are essential for any injury claim — exam findings, symptom details, all treatments performed during recovery, and billing records with visit dates and costs.
Direct Communication With Insurance
Our team works with your insurance carrier and coordinates directly with your adjuster so you can focus on healing.
Collaboration With Your Attorney
We supply your attorney with all necessary records, updates, and documentation to support your case.
Faster Treatment, Faster Claims
Prompt chiropractic care improves healing time by reducing inflammation, restoring mobility, and helping you recover sooner.
Referral to Specialists
We connect you with qualified medical professionals for corticosteroid injections, orthopedic surgery, or other specialized care. All referrals are documented.
Guidance on Safe Activity
Temporary activity restrictions, work restrictions, and time-off documentation for your employer when needed.
What to Bring to Your First Visit
To help us process your claim quickly and accurately, please bring the following information to your first appointment:
- Your auto insurance information (policy number, company name, adjuster contact)
- The police report or case number from the accident
- Driver's license or photo ID
- Contact information for the other driver(s) involved
- Photos of vehicle damage or the accident scene (if available)
- Any medical records or imaging from emergency room visits
- Your attorney's contact information (if applicable)
Insurance Coordination
When multiple insurance policies are involved — such as PIP, the at-fault driver's liability insurance, and your health insurance — coordinating benefits can be complex. Our experienced billing team manages this process for you.
We work with all parties involved to ensure your treatment is properly authorized and paid for. This includes:
- Verifying PIP coverage and available benefits
- Coordinating with liability insurance carriers
- Submitting claims to secondary insurance when applicable
- Providing documentation for legal proceedings
- Communicating with your attorney about medical costs and treatment
Injured in an Auto Accident?
Don't wait to get the care you need. Call us today for a same-day or next-day appointment. We'll handle the insurance so you can focus on recovery.